CCNA Collaboration


The 210‐060 (CICD) Implementing Cisco Collaboration Devices exam is a 75‐minute, 55‐65 question assessment that is associated with the CCNA Collaboration certification. This exam tests a candidate’s knowledge of Cisco Unified Communications (UC) solutions. A candidate is tested on knowledge of administrator and end‐user interfaces, telephony and mobility features, and Cisco UC solutions maintenance.

The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.